IT management
Turn your IT estate into a plan.
Network oversight, license records, asset inventory, maintenance, technology planning and policy management.
Explore deliverables and scopeIntellect Systems / Company knowledge
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Business IT, connected from plan to daily practice.
Intellect Systems brings IT management, everyday operations, hardware procurement and cloud software into one connected conversation. Based in Bangkok, with Thai and English support, we start with how your business works.
Why work with us
One view of the business.
Practical work across the details.
A hardware purchase, a backup routine and a software renewal should not be disconnected decisions. We bring them together around your users, your existing environment and your next stage of growth.
- Business first: assess people, systems and priorities before selecting technology.
- Planning connected to delivery: connect asset records and lifecycle decisions to installation and ongoing operations.
- Work with your team: agree responsibilities around your organization, including an existing internal IT function.
Service deliverables
Four ways to move your IT forward.
Use these deliverables to start a focused discussion. The final scope and service arrangements are agreed for your engagement.
IT operations
Keep everyday work connected.
Network administration, server maintenance, backup operations and issue remediation, working alongside your internal IT team.
Explore deliverables and scopeHardware procurement
Buy for the whole environment.
Workstations, servers and network equipment; sourcing, installation, configuration, vendor coordination and lifecycle planning.
Explore deliverables and scopeSoftware & cloud
Make collaboration work in practice.
Google Workspace and Microsoft 365 licensing, setup, email migration, training, remote support and subscription management.
Explore deliverables and scopeProduct catalogue
Current catalogue means a current published listing. Earlier catalogue means an earlier listing, not vendor discontinuation. Previously supplied means owner-confirmed historical supply. Listings do not establish current availability, licensing, prices or authorization; contact the team for confirmation.
Cloud & productivity
Google Workspace
Business email, productivity and collaboration software.
Microsoft 365
Business email, productivity and collaboration software.
Microsoft Exchange
Email and collaboration platform referenced in migration and administration work.
Qmail
Email platform referenced as a migration source; version and migration path are reviewed for the project.
Webmail
Browser-based email referenced in email setup and migration work.
Lotus Notes
Email and collaboration platform referenced in migration and administration work.
Zimbra
Email and collaboration platform referenced in migration and administration work.
Cybersecurity
Webroot
Security software for business devices and systems.
Fortinet
Network security technologies for business environments.
Kaspersky
Security software for business devices and systems.
Bitdefender
Security software for business devices and systems.
Symantec
Security software for business devices and systems.
Trend-Micro
Security software for business devices and systems.
Kaspersky Open Space Security
Security software for business devices and systems.
Creative software
Adobe
Creative and design software for business teams.
Canva
Creative and design software for business teams.
Autodesk
Design software licensing selected around application requirements.
IT management
TeamViewer
Remote access and IT support software.
Backup & recovery
Acronis
Software for backup and data protection.
Veeam
Software for backup and data protection.
Business hardware
Lenovo
Business equipment selected around the required configuration and deployment.
Dell
Business equipment selected around the required configuration and deployment.
ASUS
Business equipment selected around the required configuration and deployment.
HP
Business equipment selected around the required configuration and deployment.
Apple
Business equipment selected around the required configuration and deployment.
Samsung
Hardware options for business workplace and infrastructure requirements.
Philips
Hardware options for business workplace and infrastructure requirements.
LG
Hardware options for business workplace and infrastructure requirements.
Logitech
Hardware options for business workplace and infrastructure requirements.
Zircon
Hardware options for business workplace and infrastructure requirements.
Vertiv
Hardware options for business workplace and infrastructure requirements.
Physical security
Hikvision
Surveillance and access-control equipment for business premises.
Dahua
Surveillance and access-control equipment for business premises.
Networking
Cisco
Network equipment for business connectivity.
Storage & backup
Synology
Storage and backup equipment selected around data and workload requirements.
Virtualisation & cloud
VMware
Virtualisation software for business workloads.
Email security
SpamSentinel
Email filtering for Lotus Notes and Domino, with an optional antivirus component.
Norman Data Defense Systems antivirus component
Optional antivirus component within the historical SpamSentinel package.
Software & technology brands
Technology brand reference; product selection is scoped to the enquiry.
BlackBerry
Technology brand reference; product selection is scoped to the enquiry.
Business computers & workplace equipment
Business computers & workplace equipment
Business computers & workplace equipment selected and configured to the agreed business requirement.
Servers, storage & networking
Servers, storage & networking
Servers, storage & networking selected and configured to the agreed business requirement.
Business software & cloud platforms
Business software & cloud platforms
Business software & cloud platforms selected and configured to the agreed business requirement.
Cybersecurity & endpoint protection
Cybersecurity & endpoint protection
Cybersecurity & endpoint protection selected and configured to the agreed business requirement.
Backup, storage & recovery
Backup, storage & recovery
Backup, storage & recovery selected and configured to the agreed business requirement.
CCTV & access control
CCTV & access control
CCTV & access control selected and configured to the agreed business requirement.
Email & collaboration
Lotus Domino
Messaging and collaboration server software.
Lotus Quickr
Team collaboration and content-sharing software.
Lotus Traveler
Mobile email software for Lotus Notes environments.
Lotus Sametime
Business messaging, conferencing, voice and video software.
Business software
Microsoft Technologies
Microsoft software and technology licensing.
Google Apps components
Gmail
Gmail component within a referenced software package or device configuration.
Google Calendar
Google Calendar component within a referenced software package or device configuration.
Google Drive
Google Drive component within a referenced software package or device configuration.
Google Site
Google Site component within a referenced software package or device configuration.
Google Apps Mobile Management
Google Apps Mobile Management component within a referenced software package or device configuration.
Google Sync
Google Sync component within a referenced software package or device configuration.
Email migration
Sendmail
Email platform referenced as a migration source; version and migration path are reviewed for the project.
Postfix
Email platform referenced as a migration source; version and migration path are reviewed for the project.
Squirrel Mail
Email platform referenced as a migration source; version and migration path are reviewed for the project.
Kerio
Email platform referenced as a migration source; version and migration path are reviewed for the project.
Dovecot
Email platform referenced as a migration source; version and migration path are reviewed for the project.
IT administration software
PDQ
PDQ software previously supplied by Intellect Systems.
- Historical supply confirmed by Intellect Systems
- https://www.pdq.com/
Availability, licensing, configuration and service scope are confirmed by quotation. Current publication does not indicate stock or completed sales. Earlier catalogue inclusion does not mean discontinued. Brands do not imply every model; supported platforms and bundled components are contextual references. Historical service details are reviewed before a new engagement. Intellect lists its own product references; InfraOne may also list Intellect product references, with their original provenance retained.
Service directory
Current catalogue means a current published listing. Earlier catalogue means an earlier listing, not vendor discontinuation. Previously supplied means owner-confirmed historical supply. Listings do not establish current availability, licensing, prices or authorization; contact the team for confirmation.
IT service models
Software as a Service (SaaS)
Business software selection, subscriptions and integration, including productivity and security applications.
- https://intellects.co.th/software-as-a-service/
- https://intellects.co.th/services/software-as-a-service/
Scope items (original English)
- Cloud software subscription access
- Communication, collaboration and productivity tools
- Software integration into existing workflows
- Software updates and accessibility support
- License renewals and subscription management
- Lotus Notes to GoogleApps ( Vice versa )
- Lotus Notes to Microsoft Exchange ( Vice versa )
- GoogleApps to Microsoft Online 365
- Microsoft Exchange to Zimbra
- Zimbra to Microsoft Online 365
Hardware Procurement as a Service (HaaS)
Hardware acquisition and ongoing support around the requirements and scale of the business.
- https://intellects.co.th/hardware-procurement-as-a-service/
- https://intellects.co.th/services/hardware-procurement-as-a-service/
Scope items (original English)
- Flexible hardware procurement
- Workstations, servers and network equipment
- Installation, configuration and maintenance
- Vendor coordination and equipment lifecycle
- Equipment refresh and complete office provisioning
- Manufacturer warranty and ongoing support
IT Operations as a Service (IT Ops)
Administration and maintenance for business IT environments.
- https://intellects.co.th/it-operations-as-a-service/
- https://intellects.co.th/services/it-operations-as-a-service/
- https://demo.intellects.co.th/services-it-solution-asia/managed-support-thailand/
Scope items (original English)
- Network administration
- Server observation and maintenance
- Data backup operations
- Proactive issue detection and remediation
- Operational scaling
- Work alongside an internal IT team
- Remote monitoring
- Remote Service Desk
- Anti-Virus and Spam Management
- Multi-Branch Connection
- Internet Connectivity
- Enterprise Wireless Networks
- Email Hosting
IT Management as a Service (IT MaaS)
Oversight and governance of the business technology environment and its assets.
- https://intellects.co.th/it-management-as-a-service/
- https://intellects.co.th/services/it-management-as-a-service/
Scope items (original English)
- Network oversight
- License records and tracking
- IT asset inventory
- Maintenance and troubleshooting
- Technology planning and upgrades
- Compliance and risk-management support
- Performance analytics and policy management
Project delivery
New Office IT Fit-Out & Infrastructure Design
Plan and install a connected IT environment for a new office.
- https://intellects.co.th/project/new-office-it-fit-out-infrastructure-design/
- https://intellects.co.th/solutions/new-office-it-fit-out-infrastructure-design/
Scope items (original English)
- Network planning
- Space-specific IT infrastructure layout
- Structured cabling
- Device installation
- Conference-room technology
- Secure server installation
- System integration and readiness before move-in
Hardware Procurement, Import & Deployment
Source, import and install business hardware with the procurement process coordinated end to end.
- https://intellects.co.th/project/hardware-procurement-import-deployment/
- https://intellects.co.th/solutions/hardware-procurement-import-deployment/
Scope items (original English)
- Equipment sourcing
- Vendor negotiation
- Import and customs handling
- Compatibility review
- Workstation, server and network device deployment
- Configuration, performance tests and integration
Comprehensive Wi-Fi Network Design & Access Point Installation
Design and implement wireless networks for reliable coverage and room to expand.
- https://intellects.co.th/project/comprehensive-wi-fi-network-design-access-point-installation/
- https://intellects.co.th/solutions/comprehensive-wi-fi-network-design-access-point-installation/
Scope items (original English)
- Premises analysis
- Access point placement
- Coverage and interference planning
- Capacity for demanding applications
- Secure network configuration
- Performance testing
- Employee, guest and IoT connectivity
- Ongoing network assistance
Physical Security Systems: CCTV & Access Control Installation
Physical security systems for premises protection, visibility and controlled entry.
- https://intellects.co.th/project/physical-security-systems-cctv-access-control-installation/
- https://intellects.co.th/solutions/physical-security-systems-cctv-access-control-installation/
Scope items (original English)
- CCTV system design
- High-definition surveillance
- Access control
- Monitoring of critical facility areas
- Installation
- User training
- Integration and support
Threat Detection and Advanced Security Solutions
Layered protection for business networks and digital assets.
- https://intellects.co.th/project/virtual-security-solutions-firewall-advanced-anti-virus-deployment/
- https://intellects.co.th/solutions/virtual-security-solutions-firewall-advanced-anti-virus-deployment/
Scope items (original English)
- Customized firewalls
- Live threat observation
- Advanced antivirus deployment
- Malware and phishing defenses
- Vulnerability assessment
- Incident response planning
- Reporting
Project Deployment & Rollout Services
Coordinate IT projects from planning through implementation and user transition.
- https://intellects.co.th/project/project-deployment-rollout-services/
- https://intellects.co.th/solutions/project-deployment-rollout-services/
Scope items (original English)
- Project planning and coordination
- Hardware installation
- Software configuration
- User training
- Rollout integration
- Implementation of new systems and upgrades
Network & Connectivity Optimization
Diagnose and improve business connectivity and network performance.
- https://intellects.co.th/project/network-connectivity-optimization/
- https://intellects.co.th/solutions/network-connectivity-optimization/
Scope items (original English)
- Bandwidth and latency diagnostics
- Reliability assessment
- Configuration tuning
- Hardware improvements where needed
- Wired, wireless and hybrid environments
- Planning for demanding applications and growth
Structured Cabling & Data Center Design
Design and install the physical connections and data-center infrastructure behind business IT.
- https://intellects.co.th/project/structured-cabling-data-center-design/
- https://intellects.co.th/solutions/structured-cabling-data-center-design/
Scope items (original English)
- Fiber-optic cabling
- Copper cabling
- Network infrastructure organisation and capacity planning
- Data center layout
- Space utilization
- Thermal planning
- Connectivity design and testing
Business Continuity & Disaster Recovery Planning
Build a plan to protect data and resume operations following disruption.
- https://intellects.co.th/project/business-continuity-amp-disaster-recovery-planning/
- https://intellects.co.th/solutions/business-continuity-amp-disaster-recovery-planning/
Scope items (original English)
- Backup design
- Failover arrangements
- Crisis response protocols
- Protection of critical operations
- Recovery planning for hardware failures, cyber incidents and natural disasters
- DR site implementation and training
Endpoint Security & Compliance Management
Protect business endpoints and support management of security requirements.
- https://intellects.co.th/project/endpoint-security-compliance-management/
- https://intellects.co.th/solutions/endpoint-security-compliance-management/
Scope items (original English)
- Laptop, mobile and server security
- Antivirus
- Encryption
- Device monitoring
- Security audits
- Reporting
- Policy enforcement
Unified Communications Setup
Bring business communication channels together for connected teams.
- https://intellects.co.th/project/unified-communications-setup/
- https://intellects.co.th/solutions/unified-communications-setup/
Scope items (original English)
- VoIP
- Video conferencing
- Instant messaging
- Collaboration platforms
- Integration with existing communication methods
- Employee training
- Long-term assistance
IT Infrastructure Scalability & Future-Readiness
Plan IT foundations that can grow and adapt with the business.
- https://intellects.co.th/project/it-infrastructure-scalability-future-readiness/
- https://intellects.co.th/solutions/it-infrastructure-scalability-future-readiness/
Scope items (original English)
- Growth planning
- Scalable architecture
- Cloud migration
- Modular hardware
- Upgrade and change-window planning
- Prepare infrastructure for changing demand
IT Asset Lifecycle Management
Manage technology assets throughout acquisition, use and retirement.
- https://intellects.co.th/project/it-asset-lifecycle-management/
- https://intellects.co.th/solutions/it-asset-lifecycle-management/
Scope items (original English)
- Procurement
- Deployment
- Maintenance
- Disposal
- Asset inventory
- Utilization tracking
- Upgrade planning
- Predictive maintenance scheduling
- Responsible retirement
e-Waste Disposal and Sustainable IT Management
Coordinate responsible equipment disposal and protection of data on retired devices.
- https://intellects.co.th/project/environmental-control-systems-for-it-equipment/
- https://intellects.co.th/solutions/environmental-control-systems-for-it-equipment/
Scope items (original English)
- Device collection
- Secure data destruction
- Recycling coordination
- Retirement of outdated equipment
- Compliance documentation and reports
IT Policy & Governance Consulting
Develop policies and governance that support secure and accountable IT decisions.
- https://intellects.co.th/project/it-policy-governance-consulting/
- https://intellects.co.th/solutions/it-policy-governance-consulting/
Scope items (original English)
- Assessment of existing practices
- Gap identification
- IT policy development
- Usage guidance
- Governance structures
- Risk and accountability frameworks
- Training
- Ongoing adoption support
Remote support
Remote Network Management & Monitoring
Remote network monitoring and connectivity troubleshooting.
Scope items (original English)
- Network observation
- Proactive problem identification
- Connectivity and performance improvements
Cybersecurity Monitoring & Protection
Threat monitoring, malware prevention and data protection support.
Scope items (original English)
- Threat observation
- Malware prevention
- Data security
Software & License Management
Software installation, updates, renewals and licence administration.
- https://intellects.co.th/it-support/
- https://intellects.co.th/it-support/
- https://demo.intellects.co.th/services-it-solution-asia/licensing-thailand/
- https://demo.intellects.co.th/services-it-solution-asia/
Scope items (original English)
- Installation
- License renewal
- Software updates
- License compliance support
- IBM Lotus licensing, upgrades, maintenance and renewal enquiries
- IBM Project Liberate licensing-review enquiries (historical programme)
- Licensing for Trend-Micro, Kaspersky, Adobe, Autodesk, Symantec and Microsoft technologies
Remote IT Consultation & Strategy Planning
Remote advice on system upgrades, process improvements and IT strategy.
Scope items (original English)
- Consultation
- System upgrade planning
- Process improvements
- Business technology strategy
Remote Help Desk Support
Remote assistance with employee software and connectivity issues.
Scope items (original English)
- Employee IT assistance
- Software issue resolution
- Connectivity troubleshooting
Data Backup & Disaster Recovery
Backup operations, recovery planning and restoration work.
Scope items (original English)
- Automated backups
- Recovery planning
- Restoration of important business information
Remote Endpoint Security
Device protection and access controls for remote workers.
Scope items (original English)
- Laptop, desktop and mobile protection
- Access control
- Remote workforce security
Cloud Support & Integration
Cloud migration, integration and ongoing support.
Scope items (original English)
- Cloud migration
- Cloud integration
- Security and accessibility
- Ongoing assistance
Specialist services
Email setup and administration
Business email setup, account administration and anti-spam protection.
Scope items (original English)
- Setup and maintenance of business email
- Email account administration scoped to agreed mailbox quantities
- Anti-spam systems
Email migration
Plan and carry out email, contact, calendar and folder migration.
- https://intellects.co.th/faq/
- https://intellects.co.th/services/
- https://demo.intellects.co.th/services-it-solution-asia/email-migration/
Scope items (original English)
- Lotus Notes to/from Google Apps
- Lotus Notes to/from Microsoft Exchange
- Google Apps to Microsoft 365
- Microsoft Exchange to Zimbra
- Zimbra to Microsoft 365
- Emails, contacts, calendars and folder structure
- On-premises-to-cloud migration
- IMAP and POP3 platform support
- Collection of requirements
- Migration planning
- Pilot project
- Project execution
- Testing
- Going live
- Administration after migration
- Migration sources: Lotus Notes and Domino, Microsoft Exchange, Zimbra, Sendmail, Postfix, Qmail, Squirrel Mail, Google Apps, Microsoft Office 365, Kerio, Dovecot
Google Workspace and Microsoft 365 integration
Licensing, migration, setup, training and support for Google Workspace and Microsoft 365.
Scope items (original English)
- Licensing
- Migration
- Setup
- User training
- Remote support
- Migration from Exchange, Qmail and webmail
Hosting services
Hosting scoped to business applications and requirements.
Scope items (original English)
- Hosting scoped to application, capacity and support requirements
Local and cloud backup
Local and cloud backup for business data and email.
Scope items (original English)
- Local backup
- Cloud backup
- Data and email protection
- Disaster recovery site and training
Disaster Recovery as a Service (DRaaS) and High Availability
Quorum onQ-based high availability and disaster recovery planning.
Scope items (original English)
- Quorum onQ based recovery appliances
- High availability
- Disaster recovery
- DRaaS
On-site and remote IT support in Thailand
Remote IT support and on-site assistance in Thailand by arrangement.
Scope items (original English)
- Nationwide remote support
- On-site assistance by arrangement
- Thai and English communication
- Retail, hospitality, manufacturing and corporate offices
Lotus services
IBM Lotus Support
Administration, maintenance, hosting and training for IBM Lotus environments.
Scope items (original English)
- Administration services
- On-site maintenance
- Remote management
- Training
- Lotus hosting
Lotus Implementation
Architecture, installation, upgrades and integration for Lotus environments.
Scope items (original English)
- Lotus solution architecture, configuration, deployment, performance optimization and integration
- Implementation and upgrade planning
- Lotus Sametime, Quickr and Traveler implementation
- Notes client and Domino server upgrades
- Sametime server assessment and upgrades
- Migration from Notes/Domino 7, 6 or R5 to Notes/Domino 8
- Notes 8.5.2 upgrade assessment
Lotus Maintenance
On-site maintenance and remote administration of Lotus systems.
Scope items (original English)
- On-site and preventative maintenance
- Help desk tasks
- System and network checks
- Lotus remote administration and monitoring from Network Operations Center
- Customized support plans
Lotus Hosting
Hosted Lotus Notes and Domino with migration and administration support.
Scope items (original English)
- Hosted Lotus Notes and Domino
- Email, calendaring, contacts and document sharing
- Custom Lotus applications over Internet
- Evaluation, implementation, deployment and migration
- Fully hosted or hybrid environment
- Ongoing management, support and training
Lotus Training
User, administrator and developer training for Lotus Notes and Domino.
- https://demo.intellects.co.th/services-it-solution-asia/ibm-lotus-support-thailand/training-bangkok/
Scope items (original English)
- Standard and bespoke Lotus Notes training
- Introductory and advanced user courses
- Domino System Administrator training
- Domino Designer training
- Tailored course and project content
Email security
Anti-Spam Solution
SpamSentinel setup and administration for Lotus Notes and Domino email filtering.
Scope items (original English)
- SpamSentinel installation and administration
- Quarantine and reporting
- Optional antivirus component
- Monitoring and updates
Availability, licensing, configuration and service scope are confirmed by quotation. Current publication does not indicate stock or completed sales. Earlier catalogue inclusion does not mean discontinued. Brands do not imply every model; supported platforms and bundled components are contextual references. Historical service details are reviewed before a new engagement. Intellect lists its own product references; InfraOne may also list Intellect product references, with their original provenance retained.
Buyer questions
Make the next conversation useful.
IT management or IT operations—which should we start with?
Choose management for oversight, asset and license records, policy and technology planning; choose operations for network administration, server maintenance and backup routines. They can work together.
Compare day-to-day operationsCan you help with Google Workspace or Microsoft 365?
Yes. The published service covers licensing, setup, email migration, training, remote support and subscription management. Discuss existing accounts, data and transition requirements before migration.
Cloud and software scopeCan we buy hardware and have it deployed?
Hardware procurement includes workstations, servers and network equipment, with installation, configuration, vendor coordination and lifecycle planning. Confirm the equipment, locations and support scope in your quotation.
Hardware procurement scopeWhat should we prepare for the first conversation?
Share your current systems and users, locations, dependencies, priorities, timing and handover needs. Contact the team to agree scope, pricing and support arrangements. Office hours are Monday–Friday, 09:00–18:00 Bangkok time.
Start a project conversationContact
Connect the next steps.
Intellect Systems Co., Ltd.
528/1 Lat Ya Road, Khlong San
Bangkok 10600, Thailand
Monday–Friday, 09:00–18:00 (Bangkok)
Thai & English
+66 2 860 6154
[email protected]
Public reference desk
Company facts and service links in formats you can read, share and reference without a form.
Existing customers: support information
Website creator: InfraOne Asia. The company and services described here are Intellect Systems; InfraOne’s own offerings are on its separate website.
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